I signed up for the Smart Ship program with my dog’s GlycanAid for several reasons: first and most importantly, I did not want to ever run out of this fantastic supplement! Before I got it on smart ship, I ordered it “as needed” and, inevitably, lost track more than once.
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1. I like the SmartShip program since it gives me one less thing I need to remember to do. I set it up to come every 5 weeks and it arrives right before I finish my current bottle and works out great.
2. I started using the product right after my dog had his ACL surgery. I was googling information regarding the surgery and what to expect after surgery and found your website and was very impressed with all your information. I was giving him a different supplement at the time but liked what I read about yours and the reviews and thought I would give it a try and have been very happy with the product.
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I love the Smart Ship program because I get an instant discount on every order, and who doesn’t love a good discount? It is also nice not worrying about running out of Felix’s much-needed glucosamine. Just yesterday I was thinking about how it was almost time for a new bottle of glucosamine… When I arrived home from work, there was a box waiting for me at the door. How convenient! The sign up process was quick and easy and I now have one less thing on my to-do list.
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The thing I like best about the smart ship program is its ease of use and convenience. I have always been leery of these type programs thinking that it would become a nightmare if any changes would need to be made or if I would want to cancel. That has not been the case here. When I needed to make a change to the amount of Glycanaid HA I was receiving I made a simple phone call and it was taken care of immediately. What is not to like about this service, you get a discount, you don’t have to rush around trying to place an order at the last minute, you are notified that your order is on its way, and it is charged to your credit card each month. So far I have had no problem with this program and will continue to use it happily.
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1. I don’t have to remember to place an order when supply starts to run low. I get the notification that it’s shipped and it’s here in about 2 days. I really believe it’s a great product. My dog has been on it for 2 years after TPLO (85 lb shepherd mix) and is doing great.
2. Discounted price for being on auto ship.
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Dr. J, I signed up for the SmartShip program because I know my dog will be on GlycanAid for the rest of her life. I appreciate the savings I receive and the knowledge that I will always have it readily available. It is also very easy to make adjustments in the frequency of shipping if you find you need to. TopDog always notifies me by e-mail when a shipment will be coming and also provides an invoice. I have never had a problem or concern.
Sincerely, Susan Gibson
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Smartship is the way to go. When I first switched to the Glycanaid HA and saw how my dog was acting like a puppy again I knew he would be staying on the supplement. I signed up for smartship so I wouldn’t have to remember to order it. I have a large pit bull (85 lbs) who has had both CCL’s surgically repaired. He’s happier and more active than he was before I switched to the Glycanaid HA.
Thanks, Laura
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Hi Dr. J,
The best thing about the SmartShip Program is the 20% discount. The GlycanAid comes automatically and at a discounted price. No worries. I am always looking for a bargain.
My 9 year old Chesapeake Bay Retriever, Rosie, had 2 knee surgeries – cruciate. Your videos helped me tremendously during her last recovery. We take walks daily and she runs through the sprinklers like a banshee. Other than an occasional stiffness when she overdoes it, Rosie is doing great! She takes no arthritis/pain meds.
Thanks for your supplement and your SmartShip Program!
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Hi I have been using smartship for seven years. I live in NC so it’s really convenient. I don’t have to think about ordering each time and it is custom made to when you need it shipped. Everyone should try this because it takes one more thing off the list to remember to call. I have never run out. Martha in customer service is wonderful and will time the shipment for you. I also order omega three through this program. Thank you for offering it. My dog had two knee operations seven years ago and these products are the best. I would not consider using anything else.
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