For that reason, we offer our 100% tail-wagging money-back satisfaction guarantee! We stand behind every one of our products and guarantee them to be safe, effective, and fresh from the store all the way to your door. We strive for complete consumer satisfaction, from the health of each dog to the happiness of their owner.
At TopDog Health
Nothing is more important than your dog’s happiness!
Here’s How It Works
Like our 100% tail-wagging satisfaction guarantee says, we want you and your dog completely satisfied – no ifs, ands or tails about it.
Why We offer TopDog’s 100% Tail-Wagging Guarantee
We’re Just That Confident
- High-Quality Ingredients – We pride ourselves on using nothing but the best ingredients that are available to us throughout the world.
- Vigorous Testing – Each ingredient that goes into our products undergoes rigorous testing for safety, quality, and sustainability.
- Dogs Are Unique – As Veterinarians, we know that every dog is unique. Whether your dog is picky or you’ve found a different product to be more effective, our only goal is to help your dog live a healthy, happy, and pain-free life, even if that means not using our products.
- Reduce Stress – We’re here to make you and your dog’s life simpler. That’s why we make our return process hassle-free.
- Your Dog’s Health – Our goal is to keep dogs healthy and happy for as long as possible. We want you to spend your money on your dog’s health, whatever products you choose. If our products are not the right fit, we are happy to help you find alternatives.
High-Quality Ingredients
We pride ourselves on using nothing but the best ingredients that are available to us throughout the world.
Rigorous Testing
Each ingredient that goes into our products undergoes rigorous testing for safety, quality, and sustainability.
Every Dog Is Unique
As Veterinarians, we know that every dog is unique. Whether your dog is picky or you’ve found a different product to be more effective, our only goal is to help your dog live a healthy, happy, and pain-free life, even if that means not using our products.
Life Is Stressful Enough
We’re here to make you and your dog’s life simpler. That’s why we make our return process hassle-free.
Your Dog's Health
Our goal is to keep dogs healthy and happy for as long as possible. We want you to spend your money on your dog’s health, whatever products you choose. If our products are not the right fit, we are happy to help you find alternatives.
FAQs
Please send your return to:
TopDog Health
607 East Main Street
Meriden, CT 06450
Include your packing slip, invoice, or a piece of paper with your name, email address, and order number. Customers are responsible for shipping costs.
Your refund will be processed within three business days and may take up to 10 business days to be credited to your account.
Hey, we get it! Every dog has their own unique palate. We’ve found that many dogs prefer our unique palletant over leading competitors, but if this is not the case for your dog we completely understand. Simply call 888-504-2220 or email [email protected] to request a refund.
Note: If you frequently have trouble giving your dog medication or supplements, check out our Quick Guide to Giving Dogs Medication for our top veterinarian-approved tips & tricks.
Absolutely! Simply call 888-504-2220 or email [email protected] and our trained customer service team will help you find the right product for your pooch. You can also take our product quiz to determine what will work best for your furrry friend.
You will receive a refund for the purchase price minus the cost of shipping and tax.
Unlike most companies, we do not have a time limit on our 100% satisfaction guarantee.
With our 100% satisfaction guarantee, you may return a product at any time even if there are only a few tablets left. We promise to do our best to keep you and your dog happy – which is why we do not burden our customers with time limits or return constraints.
