I love the SmartShip program! My golden doodle, Quinn, has been on GlycanAid since we adopted him at the age of 3, 5 yrs. now. He had FHO surgery 2 weeks before we adopted him.I found your program online the night before we adopted him and I immediately put in an order. Because he has issues from a gunshot wound and the surgery, he now has some arthritis in his hip area. I would NEVER stop using GlyganAid. I started the program because a few times I ran out and had to make an emergency order. It’s a comfort knowing Quinn will always have the support on hand. We do end up over time having more than we need but it’s so easy-you just put in a call and can have the automatic shipments stop until you are about to run out and then start the program again. Another plus about having extra GlycanAid however, is a neighbors GSD was having serious issues and could hardly walk so I gave her some along with the information about Top Dog Health. Most of all, I like the fact that I never have to put in an order. Our lives get busy and it’s easy to run out. Thank you Dr. James for a great product and tools to help our beloved pooches!